This occupation has a high probability of automation.

75.0% probability

of automation

8.4% growth

projected to 2026

18,500 employed

currently in the US

$31,080 annual wage

US, median ($14.94 hourly)

What they do

Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel. Excludes “Baggage Porters and Bellhops” (39-6011).

Risk of automation

This occupation is 75.0% likely to be automated. It ranks 412 of 702 occupations analyzed (higher rank means higher likelihood).

People affected and economic value

In the US, 18,500 people have this job. They earn $31,080 per year on average (the mean annual wage). The occupation therefore represents $574,980,000 in annual economic value. The mean hourly wage for this occupation is $14.94.

Official growth forecast

This occupation is projected to grow 8.4% between 2016 and 2026. At this rate, there would be 20,000 people with this job at that time.

References and notes

This article uses data from "The Future of Employment" (PDF), a 2013 study from University of Oxford researchers, and US Bureau of Labor Statistics files including Standard Occupational Classification 2010 Definitions (XLS), May 2016 Occupational Employment Statistics (zip) and 2016-2026 Employment Projections (XLS).