This occupation has a moderate probability of automation.
$38,050 annual wage
What they do
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Excludes "Travel Agents" (41-3041), "Hotel, Motel, and Resort Desk Clerks" (43-4081), and "Cashiers" (41-2011) who sell tickets for local transportation.
Risk of automation
This occupation is 61.0% likely to be automated. It ranks 338 of 702 occupations analyzed (higher rank means higher likelihood).
People affected and economic value
In the US, 150,100 people have this job. They earn $38,050 per year on average (the mean annual wage). The occupation therefore represents $5,711,305,000 in annual economic value. The mean hourly wage for this occupation is $18.29.
Official growth forecast
This occupation is projected to grow 3.7% between 2016 and 2026. At this rate, there would be 155,700 people with this job at that time.
References and notes
This article uses data from "The Future of Employment" (PDF), a 2013 study from University of Oxford researchers, and US Bureau of Labor Statistics files including Standard Occupational Classification 2010 Definitions (XLS), May 2016 Occupational Employment Statistics (zip) and 2016-2026 Employment Projections (XLS).