This occupation has a moderate probability of automation.

61.0% probability

of automation

3.7% growth

projected to 2026

150,100 employed

currently in the US

$38,050 annual wage

US, median ($18.29 hourly)

What they do

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Excludes "Travel Agents" (41-3041), "Hotel, Motel, and Resort Desk Clerks" (43-4081), and "Cashiers" (41-2011) who sell tickets for local transportation.

Risk of automation

This occupation is 61.0% likely to be automated. It ranks 338 of 702 occupations analyzed (higher rank means higher likelihood).

People affected and economic value

In the US, 150,100 people have this job. They earn $38,050 per year on average (the mean annual wage). The occupation therefore represents $5,711,305,000 in annual economic value. The mean hourly wage for this occupation is $18.29.

Official growth forecast

This occupation is projected to grow 3.7% between 2016 and 2026. At this rate, there would be 155,700 people with this job at that time.

References and notes

This article uses data from "The Future of Employment" (PDF), a 2013 study from University of Oxford researchers, and US Bureau of Labor Statistics files including Standard Occupational Classification 2010 Definitions (XLS), May 2016 Occupational Employment Statistics (zip) and 2016-2026 Employment Projections (XLS).