This occupation has an extremely high probability of automation.
$33,640 annual wage
What they do
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Risk of automation
This occupation is 94.0% likely to be automated. It ranks 600 of 702 occupations analyzed (higher rank means higher likelihood).
People affected and economic value
In the US, 194,700 people have this job. They earn $33,640 per year on average (the mean annual wage). The occupation therefore represents $6,549,708,000 in annual economic value. The mean hourly wage for this occupation is $16.17.
Official growth forecast
This occupation is projected to grow 5.7% between 2016 and 2026. At this rate, there would be 205,700 people with this job at that time.
References and notes
This article uses data from "The Future of Employment" (PDF), a 2013 study from University of Oxford researchers, and US Bureau of Labor Statistics files including Standard Occupational Classification 2010 Definitions (XLS), May 2016 Occupational Employment Statistics (zip) and 2016-2026 Employment Projections (XLS).