This occupation has a near certain probability of automation.

98.0% probability

of automation

11.0% growth

projected to 2026

308,500 employed

currently in the US

$40,780 annual wage

US, median ($19.61 hourly)

What they do

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators" (13-1031).

Risk of automation

This occupation is 98.0% likely to be automated. It ranks 689 of 702 occupations analyzed (higher rank means higher likelihood).

People affected and economic value

In the US, 308,500 people have this job. They earn $40,780 per year on average (the mean annual wage). The occupation therefore represents $12,580,630,000 in annual economic value. The mean hourly wage for this occupation is $19.61.

Official growth forecast

This occupation is projected to grow 11.0% between 2016 and 2026. At this rate, there would be 342,600 people with this job at that time.

References and notes

This article uses data from "The Future of Employment" (PDF), a 2013 study from University of Oxford researchers, and US Bureau of Labor Statistics files including Standard Occupational Classification 2010 Definitions (XLS), May 2016 Occupational Employment Statistics (zip) and 2016-2026 Employment Projections (XLS).